This website is operated by Wenzhou Miracle Pet Appliance Co.,Ltd.. When you submit an inquiry or use online chat, we may collect the information and messages you provide, such as your name, contact details, company information, and product requirements. We also collect limited technical and usage data needed to operate, secure, and improve this website.
We use this information to respond to inquiries and chat messages, provide product information, support business communication, maintain relevant records, help protect the website, and understand how the site is used. We do not sell personal information.
Information may be stored in the website database and related systems. Access is limited to authorized personnel responsible for website operation or business support. We use reasonable technical and organizational measures to protect the information, but no method of transmission or storage can be guaranteed to be completely secure.
We retain inquiry and chat records only for as long as reasonably necessary to respond to requests, maintain business communication, meet legal or record-keeping obligations, and handle disputes. When the information is no longer needed, we take reasonable steps to delete or securely dispose of it.
Where applicable, you may contact us through the Contact Us page or the email address published there to request access to, correction of, or deletion of your inquiry information. You may also ask questions about how your information is used. We may need to verify your identity before responding. You can review available cookie preferences through the site’s cookie settings control.
This site uses cookies and similar technologies to keep the site working, maintain chat sessions, and remember your preferences. We also collect limited visit data, such as pages viewed, referral source, approximate country-level location, browser information, and a random visitor identifier, to understand site usage and improve the website. The visitor identifier is used to distinguish visits and is not used to identify you by name. Analytics records are retained for up to one year.
